Planned Replacements are when we replace larger items in your property (such as heating systems, windows etc) and are carried out as part of a programme. We refer to this as our Planned Replacements Programme. When you are due for a replacement item, we will send you a letter with the full details of what will be involved. You will find a general guide about this programme here.
If you would like general information about the programme, need to rearrange access, or ask about specific details of the work, please call the Maintenance Team on 0141 342 1820.